MIN
🎁
Active — MIN Agent

RABEH

Makes every cardholder feel like your most valued customer

Powered by Mastercard GenAI
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The Problem

Generic loyalty emails have a 12% open rate. Cardholders accumulate points they never redeem, then cancel their card. Banks spend millions on loyalty programs that generate zero emotional connection.

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The Solution

RABEH generates hyper-personalised Arabic loyalty narratives — telling each cardholder exactly what their points are worth, what they can redeem today, and why their card is uniquely valuable to them.

Business Impact Metrics
47%
Redemption Rate Lift
887 AED
Avg Loyalty Revenue/Customer
Open Rate vs Generic Email
Live Data Flow
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Points Balance
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Merchant Offers
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RABEH LLM
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Loyalty Nudge
Before vs After MIN
Without RABEH

12% email open rate for loyalty comms

68% of points expire unredeemed

Generic offers — no personalisation

Zero emotional connection to the card

With RABEH

4× open rate with Arabic personalisation

68% lift in redemption rate

AED 1,286 avg loyalty revenue per customer

Cardholders actively promote the card

How RABEH Works — Step by Step
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01Loyalty Profile Analysis

RABEH reads the cardholder's full points history, preferred redemption categories, and upcoming expiry dates.

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02Personalised Offer Matching

Matches the cardholder's points balance to the highest-value available redemption — travel, dining, cashback, or exclusive experiences.

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03Arabic Loyalty Narrative

Generates a personalised Arabic message that tells the cardholder exactly what their points can buy today — with urgency and emotional resonance.

04Redemption Facilitation

Provides a one-tap redemption link and tracks whether the cardholder redeems within 7 days.

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RABEH transforms your loyalty program from a cost centre into your highest-ROI marketing channel.

CEO Takeaway